01Information we collect
We collect only what we need to look after you safely:
- Contact details, such as your name, phone number, WhatsApp number and email address
- Medical information, including your history, medicines, allergies, test results and treatment records
- Clinical photographs taken before, during and after treatment, with your consent
- Appointment and payment records
- Messages you send us by WhatsApp, phone or email
This website does not ask you to create an account, and it does not collect payment details.
02How we use your information
- To assess your suitability, plan and deliver your treatment
- To book, confirm and remind you of appointments
- To provide aftercare and answer your questions
- To keep accurate medical records, as required of a healthcare provider
- To meet our legal and regulatory obligations
We will never sell your information or use it for marketing without your consent.
03Clinical photographs
Photographs are part of your medical record and help us track your progress. They are stored securely and are never shared or published.
We will only use a photograph for education or promotion if you give separate, written consent. You can withdraw that consent at any time, and we will stop any further use.
05Booking through WhatsApp
The booking form on this website does not send your details to us directly. It prepares a message that opens in WhatsApp on your own device, and you choose whether to send it. WhatsApp's own privacy terms apply to messages sent through it.
06Website data
This website does not use advertising or tracking cookies. Our hosting provider may keep standard server logs, such as IP address and browser type, for security and performance. The map on our location section loads map tiles from a third-party map service.
07How we protect and keep your records
Records are stored securely and accessed only by staff involved in your care. Medical records are kept for as long as required by law and good medical practice, then disposed of securely.
08Your rights
- Ask for a copy of your records
- Ask us to correct information that is wrong
- Withdraw consent for photographs or marketing at any time
- Ask questions about how your information is used
Some medical records must be kept by law even if you ask us to delete them. We will explain this if it applies.
09Contact
For any privacy question or request, contact us. You can reach us on +92 325 2310703 (call or WhatsApp), by email at info@karachiivfaesthetics.com, or at Plot 53-C, First Floor, PECHS Block 2, Tariq Road, Karachi, Mon – Sat, 09:00 – 21:00.
