Clinic policies
Clear rules,kept in writing.
How we look after your information, how appointments and payments work, and what you can expect from us as a patient.
Last updated 23 October 2026
- 01Privacy policyHow we collect, use and protect your personal and medical information.Read policy
- 02Terms and conditionsThe terms that apply to our website, consultations and treatments.Read policy
- 03Appointment and cancellation policyBooking, late arrival, rescheduling and missed appointments.Read policy
- 04Refund and payment policyPayment methods, deposits, packages and when refunds apply.Read policy
- 05Medical disclaimerWhat the information on this website can, and cannot, tell you.Read policy
- 06Patient rights and consentWhat you can expect from us, and what we ask of you.Read policy